Manage
See who has joined, and what changed when
Analytics for the numbers. Activity and the Audit log for who changed what, and when.
Part of Open Books
Analytics
See how the estate is doing
Analytics opens on four numbers: total issues, registered residents, total units and the registration rate. Charts beneath them follow issues, registrations and activity over 7 days, 30 days, 90 days or all time.
- Total issues, and how many categories they fall across
- Registered residents, and units with residents assigned
- Charts for issue status, trends, priority and resolution time
- Pick 7 days, 30 days, 90 days or all time
Understand how we're handling issues, tracking engagement, and managing the estate.
Across 6 categories
Resident accounts approved
41 with residents assigned
Units with registered residents
Charts
Choose the period the charts cover
Above the charts, choose 7 days, 30 days, 90 days or all time. The charts load again for that period. Resolution Time shows the average days to resolve, by category, for the issues raised in it and since resolved.
- Issue status, issue trends, resolution time and priority
- Registrations, activity and idea engagement
- One choice of period for every chart
- The longest-running categories first
Showing data for the selected time period
Registration
See which buildings are on board
Registration Overview sets units with residents against all units. Registration by Building shows, for every building, how many units have a registered resident, with a percentage that turns dark from 50%.
- Units with residents against total units
- Registered units out of total units, building by building
- The same breakdown by block
- Members by type, with a count for each
68% of units have at least one registered resident
Activity
Read the day in plain words
Activity lists what people changed as one sentence each, under the day it happened, newest first. Each row says who did it and when. A role change shows the old role and the new one.
- One sentence a change: who, what, and the time
- Grouped by day, newest first
- Changes the system makes itself read as System
- Show earlier brings in older days
1,284 changes
Adaeze Okonkwo changed the role of a member
Changed role from "Neighbour" to "Committee"
Wei Zhang invited a neighbour
System closed an issue
Elif Demir invited a neighbour
Adaeze Okonkwo changed the role of a member
Changed role from "Guest" to "Neighbour"
Audit log
Keep the raw record for evidence
The Audit log lists every recorded change with its exact time, who made it and what changed. Search by person, action or change, or narrow it to one kind of record. It names what changed, not the words people typed.
- The exact time, to the second
- Search by person, action or change
- Filter to issues, comments, attachments, ideas, members, the estate or invitations
- Recorded on every plan; with Open Books, organisers and the committee read it
1,284 entries
Changed role by Arjun Mehta
- Changed role from "Neighbour" to "Committee"
Sent invitation by Arjun Mehta
- Created invitation
Sent invitation by Arjun Mehta
- Created invitation
Changed role by Arjun Mehta
- Changed role from "Guest" to "Neighbour"
Capabilities
What Insight shows
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Four numbers
Total issues, registered residents, total units and the registration rate.
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Charts over time
Issue status, issue trends, resolution time, registrations, ideas and activity.
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Choose the period
7 days, 30 days, 90 days or all time.
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Top issue categories
The most reported kinds of issue, with a count for each.
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Issues by building
How issues spread across your buildings.
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Registration by building and block
Registered units out of total units, with a percentage.
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Activity in plain words
One sentence for each change, grouped by day.
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The audit log
Every recorded change, with its exact time. Search it, or filter by kind of record.
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