For property managers
Keep every estate’s resident list current
Keep your own systems. Residents join with the home code on an Organiser’s letter, or ask through the public link for approval. Broadcasts reach a building or a role.
The challenge
Where your team’s time goes
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Stale resident data
Move-ins, move-outs, sublets. Your database says one thing, reality says another. Every bounced email costs time.
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Support overhead
'When's the AGM?' 'Where's my statement?' Your team answers the same questions repeatedly. It adds up.
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Transparency complaints
Residents don't trust where their money goes. Tribunals and complaints eat management time. Perception matters.
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Low engagement
Newsletters nobody reads. Abysmal AGM attendance. When residents do engage, it's usually to complain.
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Per-estate complexity
Every estate is different. Different committees, different expectations. Hard to scale consistently.
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Committee turnover
New directors means rebuilding relationships from scratch. Same onboarding, same questions, every time.
Manage
Members who stay current
An Organiser prints each home a letter with its code, and a resident who enters it joins that home. Others ask through the estate’s public link. An Organiser approves or rejects each request, and suspends or removes whoever has left. Your list of residents stays current without manual chasing.
- Pending requests for an Organiser to approve or reject
- A letter with its own home code for each home, or one public link for the estate
- Five roles, with overrides set by a platform administrator
- Buildings, blocks and units, with a CSV import
| Member | Status | Actions |
|---|---|---|
| Elif Demir ET105 | Approved | |
| Abdi Warsame ET204 | Pending approval | |
| Lucia Ferreira WC102 | Approved |
An Organiser’s view
The solution
A resident engagement layer that works
- Report
Issue reporting
Residents report maintenance issues directly. Visible tracking reduces 'has anyone looked at this?' calls.
- Messages
Broadcasts and notifications
Write once to a role or a building, and everyone can reply. Residents hear about it in the app, by email, or in the browser, each as they choose.
- Talk · Our place
Resident portal
Forums, directories and documents in one place, so residents look before they ask.
- Manage · alpha
Service charge statements
Upload a statement and AI reads its lines for you to review before you publish. Money is in alpha.
- Manage · alpha
Newsletters and announcements
Templates, targeting by building or role, and a count of what was delivered and what failed. Newsletters are in alpha.
Built for scale
Built for your whole portfolio
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Many estates, one login
Switch between your estates from one account. Per-estate permissions and a consistent experience across your portfolio.
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Audit trails
Every change logged with who made it and when. When tribunals or regulators ask for evidence, it's already documented.
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Each estate's own look
Each estate picks its colour, from four presets or its own hex, and adds its logo.
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Per-home pricing
Open Books is £1 a home a month plus VAT, with a £50 a month minimum. Management is coming.
Residents Circle doesn't replace your existing systems.
It fills the engagement gap between your back-office and your residents - the piece you've been missing.
Our first estates
Keep your systems, and reach residents by building or role
See how Residents Circle works alongside your existing operations to improve resident engagement and reduce support overhead.
For residents
£0 free, for every resident