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Trust

Each estate’s data, kept apart and on the record

Each estate's data is kept apart, changes are recorded in an audit log, and residents decide what their neighbours see.

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Audit logs

Who changed what, and when

The audit log records each change: who made it, when, and the old and new value of a field such as a status or a role. Typed text, such as a comment, is never kept; the row notes only that it changed. Every sign-in records where it came from. Recorded on every plan; with Open Books, organisers and the committee read it.

  • Timestamped entries with old and new values, never typed text
  • Who made each change
  • Sign-ins recorded with IP address and device information

Privacy controls

Each resident decides what neighbours see

Residents control their own visibility. Choose what information to share in the directory, who can message you directly, and whether you appear at all.

  • Granular profile visibility settings
  • Control who can send direct messages
  • Hide from directory if preferred
  • Role-based information access

Your data

Export your data, or delete your account

Export your data or delete your account at any time. You choose what neighbours see. Each estate's data is kept apart from every other estate's.

  • Export your data from your account, at any time
  • Delete your account yourself, at any time
  • You choose what neighbours see
  • Each estate’s data is kept apart

Read our privacy policy

Capabilities

How the data is kept

  • Your data, your choice

    Export your data or delete your account at any time.

  • Encrypted in transit

    Every page and every request travels over HTTPS.

  • Audit trail

    Changes recorded with who and when, never the words anyone typed; sign-ins with where from.

  • Privacy controls

    Each resident sets who sees their phone, email and flat.

  • Data isolation

    Each estate's data is kept apart from every other's, and tested against a real database.

  • Two-step verification

    Turn it on from your account.

  • Access controls

    Five roles, each with its own permissions.

  • Sessions end on reset

    Resetting a password signs out every session at once.

Our first estates

Run your estate in the open

Tell us what your estate needs. We’ll help you choose between Community and Open Books.

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For residents

£0 free, for every resident

Piloted by members of Trinity Walk Residents Association Woolwich, London · 684 homes